Save changes After saving changes the chat button will appear on your website and the live chat snippet will appear in the snippets list of PinnacleCart
Useful Tips & Tricks
- If you would like to change your live chat button position, you can easily do this in your account Control Panel on the Account Settings / Live Chat Window page.
- It is very easy to change your live chat button image – follow to Account Settings / Live Chat Window page in your Provide Support account Control Panel and choose there the set of images you prefer or upload your custom ones.
- To start assisting your website visitors download and install the agent app, then log into it using your agent credentials. We offer mobile live chat console versions so that you could stay always available to your customers and assist them wherever you are.
- Upload your agents' pictures and configure their permission roles on My Account / Operators and Departments page in your Provide Support account Control Panel.
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